On September 15th, Ms. Mandy Spencer, Vice President of QSC Corporation, and Mr. David Chua, Asia-Pacific Service Manager, arrived in Beijing. They were accompanied by Mr. Eddy Leung, Sales Director for Q-SYS in the Greater China region, Mr. Jingjing Li, Market Development Manager, and Mr. Qingsheng Gai from the Chinese team. The purpose of their visit to PCI's Beijing headquarters was to gain insights into QSC's after-sales service in the Chinese region.

Ms. Hua Song, Deputy General Manager of PCI, and her team warmly welcomed Ms. Spencer and the accompanying delegation. A detailed report on after-sales service work was presented, and both parties engaged in extensive communication and discussion on various aspects of after-sales service.

PCI has collaborated with QSC for over 30 years, taking on the responsibility of after-sales and maintenance services for QSC products in China since the beginning of their partnership. Standardized service processes, prompt responses, and excellent technical expertise have played a crucial role in supporting QSC's development in the Chinese market and gaining trust and recognition from users.

During the discussion, Ms. Song introduced PCI's after-sales service system, relevant processes, and historical data related to after-sales services. She also highlighted efforts in technical support innovation and customer care. Ms. Spencer highly praised PCI's technical capabilities, service standards, and the achievements made in providing after-sales services for QSC products over the past 30 years.

Subsequently, Ms. Song accompanied Ms. Spencer and the delegation to inspect PCI's after-sales service center, engaging in friendly exchanges with the PCI after-sales service team.

At the conclusion of the visit, Ms. Spencer expressed sincere gratitude to PCI. In the future, both parties will continue their close collaboration, continuously improving QSC's product services and technical support levels in the Chinese region. They aim to enhance customer satisfaction and provide a solid guarantee for the development of QSC's business in China.